F1 Function Code
The F1 Function Code is a perfectly normal code. It is designed to let you the consumer know whatever you are processing in the bowl, such as fruits or vegetables, possess high levels of contaminants. In which case the items you are processing require more contact time with the liquefied ozone in order to kill germs to the 99.9% level. During processing you may notice that the percentage slows down during processing, in order to increase the contact time with the liquefied ozone and enable the system to help remove the contaminants from what you are processing. We recommend draining the water out
of the bowl, after each F1 code, refilling with fresh water and re-processing the items/produce, thus giving more contact time for the liquefied ozone to counteract stubborn contaminants and ensure maximum sanitization.
In some cases the cause of the F1 code could be tap water if it contains high levels of contaminants. It may be necessary to use the water purified by the lotus Home water treatment system. Signs that you tap water may be contaminated are that the lotus Home cleaner does not reach 100% using the sprat bottle attachment.
To be absolutely sure:
- Try processing a Spray bottle of lotus Home treated or bottled water.
- If it reaches 100% it means that the previous water you have been using is contaminated.
- If the system gives a second F1 code, your system may be malfunctioning. Please contact Tersano customer care.
If you have not been able to reach 100% with the bowl attachment when processing items in the bowl, such as fruits or vegetables, then the items may have high levels of contaminants, such as pesticides. In this case, follow these instructions:
- Drain the water out of the attachment, rinse the item (lightly hand scrubbing them) and refill with fresh cold water. Place on the base and begin the cycle again.
- Remember to rinse your fruits and vegetables before processing them. This removes loose contaminants such as dirt.
- Try and keep your produce whole, as the unit reacts to juices from fruits or vegetables as contaminants.
- Do not overfill bowl with water (fill enough to cover vegetables and fruits and ensure there is good circulation around them).
- Ensure the attachment is firmly on the unit, by pressing down on the attachment once it is on the unit.
- Fill the Bowl 1/2 full with produce first and fill to the max fill line with water, to ensure good circulation around the items you are cleaning.
- If you have to process something that doesn't fit, such as a head of lettuce, then we recommend cutting it in half. Otherwise use the spray bottle attachment to apply liquefied ozone, or put items in a separate bowl and pour the processed water over them and let it sit for 2 minutes (which is what we recommend to do with meats and seafood).
- There are some fruits and vegetables, which are highly contaminated and may require multiple cycles. Our experience has show that strawberries, raspberries, blackberries and grapes are the most common fruits, which cause multiple F1 codes. If by the third cycle you are still experiencing an F1, we recommend leaving the fruits or vegetables in the water for 2 to 5 minutes and then thoroughly draining them. The system will remove between 90 to 99% of the contaminants after the third cycle.
- In certain situations, we recommend to run a spray bottle with purified, filtered or bottled water to clean the sensors and the unit and then proceed to run the items in your bowl. Sometimes the sensor can get congested and the plain water in a cycle will clean it up.
If you follow these tips and you continue to experience the F1 code, or if you have further questions or concerns, do not hesitate to contact us at 1-800-808-1724 and we will be glad to assist you.
lotus® Home Cleaning System Function Codes Troubleshooting
Click on the Function Code you have received:
F2 | F3 | F4 | F5 | F6 | F7 | F8 | F9 | F10 | F11 | F12
Function Code - F2
Why This Happens
The Start/Cancel/Reset button was pressed during the cycle. This also occurs when the Start/Cancel/Reset button is pressed twice in a row. In other words it starts the process when pressed the first time and it cancels it when pressed right after.
Possible Reasons
The Start/Cancel/Reset button was accidentally pressed during the processing cycle.
Solution
- Press the Start/Cancel/Reset button to reset the unit.
- Ensure the appropriate attachment mode is selected by comparing the symbol on the accessory to the one on the display.
- Press the Start/Cancel/Reset button again to restart the cycle.
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Function Code - F3
Why This Happens
Attachment was removed during processing cycles.
Possible Reasons
- The attachment was removed from the base unit during processing.
- The attachment lifted from the unit because it was not placed securely on the base unit.
- The attachment was placed on the unit without water and the start button was pressed
Solution
- Press the Start/Cancel/Reset button to reset the unit.
- Place the attachment filled with water on the base unit securely.
- Select the appropriate attachment symbol from the control panel by matching to the symbol on the attachment.
- Press the Start/Cancel/Reset button to start the cycle.
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Function Code - F4
Why This Happens
Insufficient or no water in the attachment. (failure to prime to prime the base unit).
Possible Reasons
- The attachment was placed on the unit without water and the start button was pressed.
- The attachment was placed on the unit, but was not filled to the max-fill line.
- The attachment was not placed on the base.
Solution
- Press the Start/Cancel/Reset button to reset the unit.
- Remove the attachment, if necessary, and ensure it is filled to the max fill line.
- Place the attachment on the base unit securely.
- Select the appropriate attachment symbol from the control panel by matching the symbol on the attachment.
- Press the Start/Cancel/Reset button to start the cycle.
Note: At the start of the cycle the unit may prime itself up to five times before it begins to process. Do not be alarmed the unit is filling the water pump and this is normal.
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Function Code - F4
Why This Happens
Insufficient or no water in the attachment. (failure to prime the base unit)
Possible Reasons
- The unit has been moved, drained or there is air in the lines causing an air block and the unit needs to prime itself.
- The unit base may have been turned upside down and the water drained from the center reservoir.
Solution
- Press the Start/Cancel/Reset button to reset the unit.
- Remove the attachment and ensure it is filled to the max fill line.
- Place the attachment on the base securely and then remove it. Do this a few times in a row in order to force the air out. It is good if you see bubbles in the attachment when you press it firmly onto the base and before you press the start button.
- Press the Start/Cancel/Reset button to start the cycle.
- Note: At the start of the cycle the unit may prime itself up to five times before it begins to process. Do not be alarmed the unit is filling the water pump and this is normal.
- Repeat steps 1 through 5 if necessary.
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Function Code - F5
Why This Happens
Power Failure during the cycle.
Possible Reasons
- Hydro went out during processing.
- The unit was accidentally unplugged from the power outlet during processing.
- A house fuse or breaker stopped functioning.
Solution
- Once the power is restored to the unit the screen will read “F5”.
- Reset the unit by pressing the Start/Cancel/Reset button.
- Select the appropriate attachment symbol from the control panel.
- Start the cycle by pressing the Start/Cancel/Reset button..
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Function Code - F6 /F7
Why This Happens
There is a pump over current or the High voltage signal is not detected.
Solution
- Unplug unit and let it sit for fifteen minutes
- Plug unit back in; make sure attachment is securely on the unit base.
- Press the Start/Cancel/Reset button to start the process again.
- If you receive an "F6" or "F7" function again then try another outlet.
- If you receive the "F6" or "F7" function again then the unit must be repaired under the limited warranty.
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