Security Policy

We can be reached via customerservice@tersano.com or you can reach us by telephone at 1-800-808-1724 our customer service line, Monday-Friday 7 am to 3:30 pm EST.

Tersano.com is committed to protecting your privacy. In order to complete your order or to satisfy your request for information, you will be asked to provide us with certain personal information. We offer 128-bit SSL encryption, which encrypts your personal and credit card information as it is transferred over the Internet.

We electronically verify each order with the credit company, returning an order confirmed message only if the issuing bank authorizes it. Our experienced staff then manually check all orders which still appear unusual, cancelling any order we feel is not valid.

Once you've registered, you may click on My Account Info (at the top of any page) to edit or delete your personal information. All information relating to our customers is stored in a secure environment separate from our Website.

You may update or change information related to your tersano.com account by accessing the My Account Info section of the Website with your email account and password.